Frequently Asked Questions

Wiring Info


  • Constant Voltage drivers ie 12V or 24V drivers MUST be wired in parallel. See the below diagram on how to wire in parallel.

  • Constant Current drivers ie 350mA or 700mA drivers MUST be wired in series. See the below diagram on how to wire in series.

  • See the below diagram on how to wire our DALI Relays.

Parallel Circuit Wiring Guide
Parallel Circuit Wiring Guide
Parallel Circuit Wiring Guide

Installation Info


  • All drivers must be at a minimum of 50mm from insulation as per code AS/NZ3000:20007. Drivers also cannot be put on top or under the insulation. There must be a 50mm space between the luminaire and the driver. If the drivers are installed in a hatch or access panel again they must be installed free from insulation preferably mounted on a board with a 50mm air gap between the drivers. Excess heat in a situation with insulation can cause the Dali driver to lose memory, requiring additional programming.

    All drivers must be accessible and If the above is not followed warranty will be void.

  • Electricians must use silicon-based heat shrink to secure the back of the fitting, ensuring there is no water leakage and allowing for proper drainage during careful installation to prevent water damage.

    Failure to adhere to these guidelines will result in voiding the warranty.

  • Yes, there are installation videos available to be referenced as a guideline for our plaster in-set light fixtures.

    Below are links to the videos, which can also be found along with in-depth information on their individual dedicated product pages.

Plaster In-Set Installation Video Part 1

Plaster In-Set Installation Video Part 2

Plaster In-Set Installation Video Part 3


Still need help?

For any other questions, contact us at mail@lalounge.com.au or call us on 1300 331 529